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Alkaline Water Ionizers

Warranty and Return Policy

Presenting the new Life Ionizer “Guaranteed Lifetime Warranty”

Life Ionizers Warranty

Click here to register Your Warranty

If you have recently purchased a LIFE Ionizer™ and would like to register your warranty, click here.

Please Note: If you buy a Life Ionizer unit from an unauthorized seller/dealer, your warranty is void and will not be honored by Life Ionizers”

With the introduction of the New 2014 Next Generation Life Ionizers we are proud to present the most powerful home ionizers on the Planet. With the large MAX Plates™ and MAX Yield SMPS Power System™ plus our TripleClean Filtration System™ we now have the Best water ionizer available. Our new units make the healthiest water that is optimized for top performance. And with that we have our new Lifetime Warranty on our Next Generation Series!

This is a “Guaranteed Warranty for a Lifetime”

Life Ionizers Warranty

We build the finest machines with top quality materials and components in our own Certified ISO factory. Our Life Ionizers® are built to last a Lifetime. And with that promise we provide a lifetime of guaranteed warranty service on all parts to keep your Life Ionizer running smoothly. ionizer companies offer a “lifetime warranty” or a “limited lifetime warranty” and when you read the fine print…it turns out that they have lots of stipulations and clauses to “limit” the warranty. We feel that if we provide you excellent service then you will be with us for a Lifetime and also tell your friends about us! That’s what we’re about here at Life Ionizers!

So feel free to make as much water with your Life Ionizer as you want and remember to share it with your friends!

This GUARANTEED LIFETIME WARRANTY is applicable to all Life Ionizer Next Generation ionizers purchased on or after July 22, 2013.

Our technologically advanced systems are built to last and if any of our clients experiences difficulties or performance issues, we have technicians that are available to solve your situation along with online videos to answer many of your questions. We will fix or replace your ionizer with a comparable ionizer at no cost to you (excluding shipping). The only item not covered would be accidental damage or negligence. We have the best Lifetime Warranty in the industry. Our Life Ionizers are built for a lifetime of service!

Warranties on all models

Current Ionizer Warranties as of July 1, 2013.

LIFE Ionizers has the best warranties in the industry!
  • Dolphin Whole Home Systems : 10 year parts warranty on the tank and a 3 year parts warranty on the valve. The media is covered by a replacement warranty for 9 months for the fluoride/heavy metal system and 18 months for the Volatile Organic Chemical (VOC) filter system under normal, residential operating conditions. The unit must be installed by a licensed plumber and to local building codes. For best results and warranty the unit must be protected from freezing. *These warranties are from the date of installation.

Warranty

The warranty is valid when all regular maintenance routines are followed. The following routine maintenance procedures will help keep your Ionizer running at the optimal performance level:

  • Internal filters must be changed annually.
  • Clear filter housings must be replaced annually.
  • Remember to use authorized Life Ionizer filters and replacement parts to keep your warranty valid

Following these easy steps ensures optimal performance and guarantees your warranty.


*Warranty Service


The warranty on Life Ionizers begins on the date of purchase as that is when we begin building and customizing your ionizer. The warranty covering parts and labor only for failures due to defects in materials and workmanship which occur during normal use. It does not apply to failure resulting from unauthorized modification; improper use; operation outside of specifications; abuse, negligence*, accident, loss or damage in transit; improper installation; unauthorized maintenance or repair, or damage attributable to acts of God. Warranties are non-transferable. Please call 760-585-1600 in to receive an RA number for warranty service as any shipment without an RA number will not be accepted


Return Policy


We invite you to try out our new range of LIFE Ionizers™ and enjoy the benefits for 60 days. We are so sure that you will be satisfied with your ionizer that we offer a 60 day money-back guarantee. Our technicians custom make each unit to your specifications at the time of the order and calibrate you electrolysis chamber and add options like UV Light Technology, Laser Energy Technology and the Energy Frequency Technology. They also perform a full water report and then custom design your filtration system for optimum water quality. Because of the fact that units are custom built, your sale is considered to be at the time the order is placed and we provide you with a generous return policy starting at this point in time. If at any time within the first 60 days of your purchase you wish to return your unit, we will give you a full refund, minus a 15% return fee and processing fee. The unit must be returned in an as-new condition and in its original packing. "As-new condition" means the ionizer is not scratched, damaged or broken in any way and is returned with all the hoses, connectors, parts, manuals and DVDs, etc. The original shipping charges will be deducted and return shipping charges prepaid by the purchaser.

  • No return can be accepted without our prior authorization. We will not accept unauthorized returns.
  • All sales are final when purchased wholesale, or through finance/lease plans and are not REFUNDABLE.
  • All filters, bottles, pumps, whole home systems and accessories are non-refundable.

All of our water bottles have a 30 day limited warranty for manufacturing defects. This warranty limits the duration of any implied warranties, such as the warranty of merchantability or fitness for a particular purpose, to the duration of this express warranty. In addition, this warranty excludes the retailer's liability for incidental or consequential damages. This warranty gives the purchaser specific legal rights, and you may also have other rights that vary regionally or nationally. Some regions do not allow limitations on the length of time an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. No person, agent, distributor, dealer or other third party is authorized to change, modify or extend the terms of this warranty in any manner whatsoever.


The Dr. Life Vortex Water Optimizer™ units have a full one year warranty on parts and labor and all sale are final and not returnable.


The Pitcher of Life can be returned for a full store credit for other items within 30 days of purchase if not 100% satisfied with this product.

A note to our international customers: Please be aware that you are responsible to pay for all international customs, government fees, levies and/or any other fees that are incurred.

*Negligence includes, but is not limited to: leaving too close to flames; dropping unit; leaving outdoors in extreme heat or cold; and other negligence that damages the unit.

We are the oldest and largest distributors of alkaline home, commercial and industrial water ionizers in the World with the finest quality service. We value our customers and are very grateful for referrals. We promote such a generous warranties and return policies with confidence based on 17 years of growth and happy testimonials.

A note to our international customers: Please be aware that you are responsible to pay for all international customs, government fees, levies and/or any other fees that are incurred.

The Pitcher of Life™ and the Dr. Life Vortex Water Optimizer™ units have a full one year warranty on parts and labor and all sale are final and not returnable.

*The electronic counter function reminds you to change your filters every two months. As a courtesy, we also send out an email reminder to change your filters. The Pitcher of Life is under a full one-year warranty although the counter is not under warranty. We hope you enjoy the great health benefits of purified, alkaline mineral water for you and your Family!

*Please Note: The Pitcher of Life, Water for Life stainless steel bottles, and the Dr. Life Vortex Water Optimizer have full one-year warranties on parts and labor and all sales of these items is final with no returns but are covered for any manufacturing defects for one year from date of sale.

By placing an order, transmitting an e-mail to or by calling HealthStores.com, Life Ionizers and it's affiliates, to ask a question concerning our products, I understand the person who replies to me, may not be a licensed healthcare provider & has not examined me or discussed my health condition with me in detail. I also understand that I am not receiving medical advice, but wellness information to aid my quest in reaching my level of optimal health. Therefore, I acknowledge that the suggestions for use of health products, water systems, dietary supplements, and/or information about nutrition or other supplements I may receive are not intended as a substitute for consultation with a qualified health care provider. I will also read the entire label of the products I purchase for my use. If I experience any unusual symptoms after following the label directions, I will stop taking the product and call my health care provider. I hereby release HealthStores.com and it's affiliates from any liability related to the suggestions or information that I receive. For customers out of the country please check with your local customs offices to inquire about customs charges and brokerage fees.The products and statements made about specific products on this web site have not been evaluated by the United States Food and Drug Administration (FDA) and are not intended to diagnose, treat, cure or prevent disease. All information provided on this web site or any information contained on or in any product label or packaging is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional. You should not use the information on this web site for diagnosis or treatment of any health problem. Always consult with a healthcare professional before starting the use of any health products, any new health programs, vitamins, supplements, diet, or exercise program, before taking any medication, or if you have or suspect you might have a health problem. Any testimonials on this web site are based on individual results and do not constitute a guarantee that you will achieve the same results.

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